Any authorized crane-inspector or similar specialist can assist you. They do not need any training or certification from Wahlberg. It is also important to note that these inspections are recommendations by Wahlberg, not by law.

On-site service and maintenance can be provided by Wahlberg Motion Design,
giving owners access to Wahlberg Motion Design’s expertise and product knowledge in a partnership that will ensure the highest level of performance throughout the
product’s lifetime. Please contact Wahlberg Motion Design for details.

At Wahlberg, anything is possible. Please contact us to find out more – the more
info you can give on your project in the opening e-mail, the better.

Email: sales@wahlberg.dk

Phone: +4586181420

You can also see our previous custom cases here.

You are welcome to visit our online interactive Live-Showroom, where you can try most of our products 24/7 - no matter where you are in the world.

You control the faders, while the action is live streamed directly to your computer.

Select a showroom and take control:

• Winch room
• Roll Down room
• Rotators & Track room

You are also welcome to contact us and arrange a tour of our premises in Viby J, Denmark.

We offer support both by phone, email and virtual. We have also offered on-site support on special occasions. Contact our support e-mail or call us to hear your options.

Email: support@wahlberg.dk

Phone: +4586181420

Wahlberg does not have any repair partners. You are welcome to ship a product back to us for repair.

Contact our support team if you are experiencing issues with a product.

Email: support@wahlberg.dk

Phone: +4586181420

We cannot recommend a specific brand. We recommend using one which the
programmer is familiar with.

We do recommend a desk with manual faders, fading option and the ability to combine channels to achieve 16-bit positioning, but these are not necessary for the basic use of our products.

DMX is a protocol that is independent of the lighting desk or software manufacturer and therefore our devices can be controlled with any “DMX controller”.

DMX controllers come in many shapes and therefore we cannot support any specific controller and will advise you to contact the DMX controller manufacturer for any support.

We follow EU-conformity (CE) on all our products.

You can find all publicly available downloads and technical specifications on the product pages of each product.

Please contact us if you need anything further.

Email: support@wahlberg.dk

Phone: +4586181420

Duty cycle has to do with cooling. Duty cycle of 30 % when running more than 10 min. means the product can go full throttle 10 minutes (when starting cold). Then it can run 30 % of 10 minutes between each pause, which equals running 3,33 min and having 6,66 min pause.

This duty cycle is calculated on full speed/full load, so if you have less speed or load, the duty cycle is increased.